Debit card not working for international payment

I was trying to make an online purchase using my debit card at an international website. The payment is being declined. I assumed we can buy online with a debit card.

You are right that with a debit card one can buy online at international websites as well as domestic ones. In your case check with your bank if your card has been blocked for international transactions. All cards issued post 2013 are blocked for such transactions as per RBI guidelines. You will have to give a request to unblock your card for international sue before you may be able to purchase with an international website.

Are there extra charges for international transactions?

Yes there are extra charges for every time you use your debit card in an ATM overseas. There are charges for balance enquiries as well as dedicated charges for withdrawals. Also if you use your debit card to make a purchase in foreign currency you are charged some percentage of your payment as service charge. The exact amount of charge will depend on your bank and your debit card type.

Hi Sooraj,

Debit cards usually allow you to make purchases in Indian rupees. You might not be able to make purchases on international websites if they are priced in foreign currency. If you were trying to pay in Indian rupees and you were unable to make a purchase, please contact your bank to find out why.

Cheers,
BB Expert

1 Like

Thank you sir for explaining clearly.

Hi Sooraj,

Not all Debit Cards allow to make international transactions. If you want to use Debit Card for foreign transactions, it would be better to get an international Debit Card. Here are the advantages.

Using an International Debit Card, bank customers can carry out transactions in foreign currencies as well. Before availing the card, ensure that the foreign currency of the country you are travelling to, is included in the list of currencies you can carry out transactions with. The money in your account will be in Indian rupees but when you make a transaction, the money will be converted to that foreign currency, depending on the currency exchange rate of the day.

Using an International Debit Card abroad, it would be redundant for the customer to carry physical cash - thereby reducing the chances of the money getting stolen or lost.

If by chance the card does get lost or stolen, then the customer can immediately block the card from anywhere in the globe. The card holder can block the card either via his/her internet banking account or by calling the bank’s customer care service.

Customers have to enter their PIN (Personal Identification Number) for every transaction online, at an ATM or at a POS terminal. The PIN enhances the security of the card. In addition, most International Debit Cards come with the EMV chip that offers an additional layer of security when making transactions.

When using an International Debit Card to make a withdrawal at an ATM or POS terminal, the card holder is not charged an additional fee. However, this is not the case if the customer uses his/her domestic Debit Card.

As already mentioned, when making a transaction using one’s International Debit Card, the transaction takes place in foreign currency, but the money is debited in Indian rupees. This helps customers keep track of the funds in their account.

International Debit Cards come with attractive discounts, plethora of products, airport lounge access, and reward points for every transaction.

Customers holding the International Debit Card can assign nominees to their account.

Looking for a Credit Card? Click here.

Cheers,
BB Expert