Wrong OTP card blocked


I entered wrong OTP and card got blocked. Why is card blocked and what to do?


The One Time Password (OTP) would be automatically & instantly sent on your mobile number & e-mail id registered with your bank, after you have started the transaction and entered your card details.

You can enter the OTP incorrectly a maximum of 3 times. After 3 unsuccessful OTP attempts, your card will be blocked for 3D Secure Online transactions. You may continue to swipe your card at point of sale but you will not be able to do any online 3d secure transactions.

To get your card activated for online transactions, you can call your bank’s customer care helpline.

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BB Expert